Rome now has a new space designed to make exploring the Eternal City easier. Carrani Tours and City Tour Worldwide have opened a customer service office near Roma Termini.
Where can I find the new office?
Carrani Tours and City Tour Worldwide have opened a new customer service office at Via Solferino 15, just a short walk from Roma Termini.
The space combines operational offices with an area dedicated to providing information, advice and tourist experience bookings, offering travellers in-person assistance and personalised recommendations from the moment they arrive in the city.
Its location also provides easy access to the Roma City Tour hop-on hop-off service, as stop 1 – Stazione Termini is only a few minutes away, allowing passengers to conveniently get on or off the sightseeing bus.
For travellers comparing options through searches such as “best sightseeing bus in Rome”, this new centre offers added value: flexibility, specialised assistance and a wide range of activities all in one place.❤️
A new tourist information centre near Roma Termini
Its proximity to Termini makes the office easy to reach for visitors arriving in Rome by train, public transport or airport transfer. Travellers can ask questions, receive personalised recommendations and discover the different options available for exploring the city.
These include the Roma City Tour Hop On Hop Off service, a convenient and flexible way to visit Rome’s most important attractions. Visitors can learn more about the routes, stops and available tickets before choosing the option that best suits their travel plans.
For travellers searching online for terms such as ‘Hop On Hop Off Rome’ or ‘Rome sightseeing bus‘, having a physical customer service point provides an additional advantage. They can speak directly with our specialised team and receive assistance before or during their experience.
The experience of Carrani Tours and I Love Rome
Carrani Tours is one of Rome’s longest-established tourism companies, with more than a century of experience in the industry. This new opening strengthens its presence in the Italian capital and brings its services closer to travellers, travel agencies and international partners.
The office also showcases the experiences offered by Gray Line I Love Rome and City Tour Worldwide. Different ways of discovering the city are therefore brought together in one place, including panoramic bus routes, guided tours, personalised activities and excursions for different types of travellers.
The collaboration combines Carrani Tours’ extensive local knowledge with the international experience of City Tour Worldwide. The result is a tourist information centre focused on professional assistance, reliability and personalised support.
This service can be particularly useful for first-time visitors or travellers who need help organising their itinerary and selecting the most suitable activities for their stay.
Much more than a best sightseeing bus in Rome
The new office does not only provide information about the panoramic bus service in Rome. Visitors can also learn about and book guided tours of Rome, tailor-made services and excursions to some of Italy’s most popular destinations, including Florence, Venice, Pompeii and Capri.
The centre therefore becomes a useful starting point for travellers who want to continue their journey beyond the Italian capital. Its team can help customers choose experiences based on their interests, schedule and individual needs, making it easier to plan several parts of their trip from one central location.
A dedicated area featuring official I Love Rome merchandise is also expected to be added to the office.
With this launch, Carrani Tours and City Tour Worldwide are moving towards a more integrated model of city tourism that is more accessible and tailored to today’s needs.
